For a company that started out with a Black & Decker workmate and a hydraulic bottle jack in 1994, the Cylinder Service Centre has made remarkable progress.
Since its inception more than 23 years ago the company has continued to grow in terms of turnover, staff, services and premises. The company has change beyond recognition from the original one-man band into the serious contender in the hydraulics field it is now.
And the secret of the Cylinder Service Centre’s success?
It is all about honesty and consistency combined with a fast & economical service
What We Do
The Cylinder Service Centre offers hydraulic cylinder repairs, new hydraulic rams, and related hydraulic cylinder supply services to customers large and small throughout the UK.
We service a wide range of industries from manufacturing to off-shore, construction, public works, renewables and more.
Whether it be hydraulic cylinder manufacture,hydraulic cylinder design,hydraulic cylinder repair,mobile maintenance services, or the supply of chrome plated bar and honed tube, the company has the expertise and capability to react swiftly and without fuss to our customers' needs.
From its earliest days, The Cylinder Service Centre was quick to recognise that customers require reliability and consistency above all else.
In the words of our Managing Director and founder Gary Davison :
“Customers need to know they can trust us to deliver on our promises.”
Many of our customers operate a just-in-time system which applies equally to their production machine maintenance as it does to their production operations. In keeping with this philosophy, they also operate with fewer maintenance staff and rely more on outside contractors such as The Cylinder Service Centre to carry out hydraulic cylinder repairs.
To provide the right level of service to such customers requires a high degree of technical competence, flexibility and a speedy response.
Our customers need to have total confidence in their chosen hydraulics contractor. Equipment downtime can be very costly. Slow, or poor quality repairs can lead to lost orders and lost customers.
It is the confidence The Cylinder Service Centre has instilled in an ever expanding customer base that has allowed us to experience such tremendous growth in recent years.
Our premises have expanded from a 1,500 ft2 (140 m2) unit to a 13,000 ft2 (1,208 m2) unit and are now in a purpose built 30,000 ft2 (2787 m2) facility with reinforced floors and multiple overhead travelling cranes.
The total facility is built on its own secure, hard surfaced two acre site with excellent accessibility and communications adjacent to the A1 motorway.
Commitment to Service and Quality
If you add to all of the above the credibility afforded by an ISO 9001:2008 certified quality management system, it is easy to understand why The Cylinder Service Centre has high hopes for the future.
The vision is to make The Cylinder Service Centre one of the largest companies in the hydraulic equipment manufacturing and services field in the UK, with additional depots throughout the UK and Europe.
The Cylinder Service Centre has already gained substantial recognition in the north of England and Scotland. Customers appreciate our ability to efficiently handle projects of all sizes with speed and at a competitive price.
Changing Needs and the Future
The demise of mining and heavy industries in recent years has brought about substantial changes in the hydraulic cylinder manufacturing and repair industry. To meet this challenge, The Cylinder Service Centre has responded by dealing with a wider range of industries and developing further the services we offer.
Currently The Cylinder Service Centre has the capability of accommodating all the needs of our customers in the offshore and shipping industry and we are confident of gaining further substantial contracts in these industrial spheres in the coming years.
The company will continue to invest in new facilities, people and technology. Our 2 acre site in Washington is well on the way to becoming one of the largest facilities of its type in Europe.
The final word, in this regard, goes to our Managing Director outlining one of the core principles of our business:
“We will always need to keep investing in people and machinery in order to stay ahead of the competition.”