For a company that started out with a Black & Decker workmate and a hydraulic bottle jack in 1994, the Cylinder Service Centre Ltd. has made remarkable progress.
Since its inception more than 20 years ago, continued growth in terms of turnover, staff, premises and services have seen the company change beyond recognition from the original one-man band into the serious contender in the hydraulics field it is now .
And the secret of the Cylinder Service Centre’s success? It is all about honesty and consistency combined with a fast & economical service
The Cylinder Service Centre Ltd. offers hydraulic cylinder repairs and related services to customers large and small in a wide range of manufacturing, off-shore and other industries throughout the UK.
Whether it be hydraulic cylinder manufacture, hydraulic cylinder design, hydraulic cylinder repair, on-site repairs , or the supply of chrome plated bar and honed tube, the company has the expertise and capability to react swiftly and without fuss to our customers' needs.
From its earliest days, The Cylinder Service Centre was quick to recognise that customers require reliability and consistency above all else. In the words of our Managing Director and founder Gary Davison : “Customers need to know they can trust us to deliver on our promises.”
Many of our customers operate a just-in-time system which applies equally to their production machine maintenance as it does to their production operations. In keeping with this philosophy, they also operate with fewer maintenance staff and rely more on outside contractors such as The Cylinder Service Centre to carry out hydraulic equipment repairs.
To provide the right level of service to such customers requires a high degree of technical competence, flexibility and a speedy response.
Our customers need to have total confidence in their chosen hydraulics contractor. Equipment downtime can be very costly. Slow, or poor quality repairs can lead to not just lost orders, but lost customers.
The Cylinder Service Centre has experienced tremendous growth in recent years because of the confidence it has instilled in an ever expanding customer base. Our premises have expanded from a 1,500 sq ft unit to a 13,000 sq ft unit and are now in a purpose built 30,000 sq ft facility with reinforced floors and multiple overhead travelling cranes. The total facility is built on its own secure hard surfaced, two acre site with excellent accessibility and communications adjacent to the A1 motorway.
Both service levels and the ability to be at the forefront of key technical developments in the industry have provided vital impetus for expansion. The company can boast a unique hydraulic stripping rig which produces 150,000 ft lbs of torque. as well as one of the largest honing machines in the UK. In addition, there are state of the art testing rigs for all mediums and pressures
If you add to these the credibility afforded by an ISO 9001:2008 certified quality management system, it is easy to understand why The Cylinder Service Centre has high hopes for the future. The vision is to make The Cylinder Service Centre one of the largest companies in the hydraulic equipment manufacturing and services field in the UK, with the possibility of opening up more depots throughout the UK and possibly Europe.
To date, The Cylinder Service Centre has already gained substantial recognition in the regional manufacturing arena, with customers coming to appreciate our ability to handle projects of all sizes with speed, efficiency and at a competitive price.
The demise of mining and heavy industries in recent years has brought about substantial changes in the hydraulic cylinder manufacturing and repair industry. To meet this challenge, The Cylinder Service Centre has responded by meeting the needs of a wider range of industries and developing further the services offered.
Currently The Cylinder Service Centre has the capability of accommodating all the needs of our customers in the offshore and shipping industry and we are confident of gaining further substantial contracts in these industrial spheres over the next few years. This will be achieved by further investment in facilities, people and technology. There are already plans to further develop our 2 acre site in Washington making it one of the largest facilities of its type in Europe.
The final word, in this regard, goes to our Managing Director outlining one of the core principles of our business: “We will always need to keep investing in people and machinery in order to stay ahead of the competition.”